We're excited for you to receive your unique Israeli designs from Mishelanu! Here's everything you need to know about our shipping options and delivery times.

Please note that all of our products are shipped directly from Israel. Currently, we ship within the United States and Canada.

Estimated Delivery Times:

Please note that the estimated delivery times listed below are based on the date your order ships, not the date it is placed.

• Typically, items are shipped within 1-2 business days from the time they are ordered.
• During peak holiday seasons in both the US and Israel, processing times may be slightly longer.
• You will receive a notification email with tracking information as soon as your order has shipped.

Shipping within the Contiguous 48 US States:

• Standard Shipping:
  • Flat rate of $10.00
  • Estimated delivery within 7 - 15 business days
  • Carriers: USPS First Class Mail, USPS Priority Mail, UPS, Fedex, DHL
  • Orders over $250 ship for free. 
• Expedited Shipping:
  • Flat rate of $25.00
  • Priority fulfillment and faster delivery (typically 2 - 5 business days)

Shipping to Alaska, Hawaii, and US Territories:

• Shipping fees will be calculated at checkout.

Shipping to Canada: 

• Standard Shipping:
• Flat rate of $15.00
• Estimated delivery within 7 - 15 business days
• Expedited Shipping:
  • Flat rate of $25.00
  • Priority fulfillment and faster delivery (typically 2 - 5 business days)
• Important Note: Additional customs fees, carrier fees, or duties may apply, depending on the charges imposed by the destination country or shipping carrier. We cannot estimate these fees in advance.

Free Shipping Promotion:

• Enjoy free standard shipping on orders to the US over $250 USD.
• Free shipping is not applicable to Canada, Alaska, Hawaii, or US territories.
• Some items may be excluded from this promotion due to size or weight restrictions.

Carriers:

• We partner with various shipping companies to ensure reliable delivery.
• Orders over $500 USD will require a signature upon delivery.

Order Tracking:

• Once your order ships, you'll receive a confirmation email with tracking information.
• You can also track your order by logging into your Mishelanu account.

Package Delivered But Not Received?

• Sometimes packages are marked as delivered before they physically arrive.
• If you run into any issue receiving your package, we are here to help. Contact us at support@mishelanu.com.

Special Shipping Requests:

• Contact us at support@mishelanu.com within 30 minutes of placing your order, and we'll do our best to accommodate your request.

Customs and Duties:

• Customers are responsible for all duties, import taxes, and brokerage fees.
• These fees can vary widely, so please check with your local customs agency for more information.

Questions?

If you have any further questions about shipping or delivery, please don't hesitate to contact our customer support team at support@mishelanu.com.

Shop with confidence at Mishelanu!